Some lack of clarity with renewing our membership to the club on Active.com.
While this website says $2 for renewing online, and while the Active website at one point showed that $2 discount, after I paid I see we were billed for the full amount, with no discount.
Does anyone know what's the story here?
I mean, it's only $2, but I hate being told one thing, and then something else is done...
Club Membership Renewal ???
Fri, 01/27/2006 - 11:00am
Fri, 01/27/2006 - 11:38am
#1
I had the same problem about a month ago. I contacted membership person, Barbara Spandorf, she contacted Active and I received a credit on my credit card bill. You would think this would have been ameliorated by this time.
Fri, 01/27/2006 - 11:37am
#4
membership renewal rates
David:
Membership registration via Active.com is discounted by $2.
These are the rates for snail mail registration:
•$19, individual, bulletin online
•$24, individual, bulletin by mail
•$25, couple residing at the same address, bulletin online
•$30, couple residing at the same address, bulletin by mail
Here are the Active.com rates as per their website:
Receive bulletin online only Individual: $17
Receive bulletin by mail Individual: $22
Receive bulletin online only Couple: $23
Receive bulletin by mail Couple: $28
If you were charged the wrong amount simply email me at my membership email address and I will forward it on to our Active account representative who will process your refund promptly.
I hope that this is now quite clear.
Regards,
barbara
Fri, 01/27/2006 - 12:43pm
#5
Ah
"Ah, so it's not $2 off that Active rate of ""Receive bulletin online only Couple: $23"" (our choice)?
That $23 is the discounted rate. (That hadn't been clear to me; I thought it was $2 off that rate. Plus, at one point during process, I saw $21 for that category.)
If so, if $23 is correct then, all is okay.
Thanks!"
Fri, 01/27/2006 - 1:52pm
#6
Active also has their own membership discount.
I seem to recall that the Active.com site also has a membership system which you can join (for a fee) and then receive (I think) $2 off for all event registrations on their site.
