Kryptonite lock exchange q

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5 replies [Last post]
Anonymous's picture

I've been waiting for 8 months for replacements for two locks from the kryptonite lock replacement program. They keep saying that the models are popular and they're out of stock and that they'll send it out as soon as they get them.

Is there anyone I can contact about this? It's a total joke.


Anonymous's picture
Rob (not verified)

NYC dept of consumer affairs, file a complaint.
If you were lucky enough to pay with your credit card company file a payment dispute or deduction

Anonymous's picture
Greg Faber (not verified)
It's a total joke

I called Kryptonite (my bike was stolen and it was locked with an old EV2000 U-Lock) after having sent them a whole packet of documents last april and never hearing from them.

They gave me the contact information for the lawyer trying the case. I called them and left a message with the secratary a couple of months ago and didn't hear back.

I will probably call them again. I can give you the contact info if you want it. Email me.

But I think this whole thing is a total joke and I doubt anyone's been compensated for anything.

Anonymous's picture
Christian Edstrom (not verified)

Ivy had a Kryptonite lock. The exchange went smoothly and quickly.

- Christian

Anonymous's picture
Neile (not verified)
Ditto (nm)
Anonymous's picture
Heath (not verified)
I got mine!!

Maybe it was just a fluke, but my exchange went very quickly.

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