WTB: Shimano Dura-Ace Right Shifter

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14 replies [Last post]
Anonymous's picture
Anonymous

My right-hand shifter has died. If you have a 9 speed, right-hand Dura Ace STI shifter in new or like-new condition you'd like to sell, please contact me.

[email protected].com

thanks,

Robin

Anonymous's picture
"Chainwheel" (not verified)
Try eBay...

"But you'll find mostly left side levers. Wonder why? ;->

Have you tried flushing the innards with WD-40?

""Chainwheel"""

Anonymous's picture
Robin (not verified)
flushing

Zoltan at Sid's let it soak in some magic solution TWICE with no improvement. A few months ago the same thing happened and this method worked, but not this time.

Anonymous's picture
su keun chun (not verified)
broken lever

Try this simple test.
If you can shift up in gear (go into smaller cogs) by holding your big lever outwards and clicking on the small lever, it means the big-lever return spring is broken and is not repairable, since Shimano does not sell that spring as a small part.
Furthermore, Shimano is very good about warranting the Dura Ace levers for that specific problem, and the levers carry a 3 year warranty.
Also, if you are in a rush, they will match your method of shipping (i.e., 2/3 days shipment, if you send it that way) and include a note.
Sukeun

Anonymous's picture
Robin (not verified)
warranty

funny, I have always been told Shimano is NOT good about replacing these things. At least by my bike shop. They've discouraged me from trying. The shifter is less than 3 years old, BUT it has marks from a crash that happened a year ago (but didn't affect its performance).

So perhaps I should insist?

Anonymous's picture
su keun chun (not verified)

Call Shimano on your own, get the name of the customer service person, and then go to your shop with instructions on how to handle it.
Sukeun

Anonymous's picture
Peter Storey (not verified)
Name names!

Which shop?

In fairness, it's always possible that they're right, but I am of the understanding that Shimano is good about this.

In any case, would anyone care to commend any local shops for particularly good/helpful warranty service generally? Any shops that are distinctly lazy or obstructionist?

Peter Storey

Anonymous's picture
su keun chun (not verified)
da levers

Hi, I have a brand new pair,no cables. And they are non flight deck.
If you are interested for $175.00 call me at 212-966-2109 or email at [email protected].
Sukeun

Anonymous's picture
Tony Mantione (not verified)
fanguliated shifters

Hello Robin ;

Did something mechanical happen, I mean if something is broken and can be repaired,or some part has to be manufactured I might be able to help.!!I have access to a full machine shop and have often gotten people out of a jam w/ some creative thinkering......as usual the services are free to nycc members ciao ..Tony M.

Anonymous's picture
Robin (not verified)
thanks

thanks Tony, but I'm told these things are basically irreparable. I wouldn't want to waste your time.

best regards,
Robin

Anonymous's picture
Tony Mantione (not verified)
kaputz shifters

Hello Robin :

If you are going to exchange your bad shifters for new ones, and have the oppertunity to keep the old ones,please do. I would like to pick them up from you and thinker w/ them .I want to see what all the fuss is about this Shimano shifter. Ciao Tony M.

Anonymous's picture
Peter Storey (not verified)
Age?

I believe Dura-Ace stuff carries a three-year warranty and that Shimano is good about replacing levers. They're alleged to be disposable -- other than the WD-40 flush there's really no way to repair them. Or so I'm told.

Peter Storey

Anonymous's picture
chris (not verified)
shifter

My right hand Campy Mirage shifter blew apart -about five minutes after I got off the train in Garrison- and it had to be sent back to Campy for repair.

However, I didn't want to miss two-plus weeks of riding for the repair so I found a replacement at AEBIKE.COM. I don't know if they have Shimono shifters, but they did seem to have a large selection.

The best thing is that they sell them separately and not just in sets. Mine cost about 50$ and got here in a couple of days. I had never heard of this company before but they came through for me.

Too bad you don't need a Campy shifter though because now I'm going to have a extra.

Good luck,
Chris

Anonymous's picture
Evan Marks (not verified)
ditto the 3-year warranty

DuraAce only, but no questions asked.

I had a right-hand shifter go bad on me a year or two back, and they replaced *both* shifters, though the shipping back and forth took about 2 weeks ( a week each way).

I stopped into a shop (Pedal Pusher on 2nd Av) to ask about this one day, and they offered to send the levers back to Shimano for me, even though I originally bought them from Performance. They reiterated the 3-year warranty - you should too. Go back to Sid's and tell them this story.

Wanna borrow a pair of 9-speed DT shifters in the meantime???

Anonymous's picture
Robin (not verified)
Good News

Thanks to the advice here I am the happy owner of a new, warranteed replacement shifter! Alan at Sid's was extremely helpful -he made the call to Shimano and within 3 days the new one was in the shop.

So for future reference, warranty on Dura Ace shifters is indeed 3 years, whereas Ultegra is only one. And when you need it fast, ask your shop to specify that to Shimano and they'll get it back quickly.

Thanks to everyone who posted with this good advice and saved me $$$. EAS bars to you all!

Robin

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